Dellarte Press Privacy Policy

Our privacy policy, as detailed below, answers questions you may have about access, security and control of personally identifiable information. It also describes how such information will be used, and whether it will be provided to third parties.

Dellarte Press believes that your personally identifiable information – including your name, mailing address, telephone number, e-mail address and credit card data – belongs to you. While we collect this type of information when you provide it to us, we do not rent or sell it to third parties. We use it  to process orders and to provide a more personalized shopping experience.

The United States Federal Trade Commission has created a Web site, OnGuard Online, which provides general tips about navigating the Internet. The Web site is filled with information about how to use the Internet wisely, how to avoid fraud and deception online, and how to keep personal information private. We encourage you to review this Web site.

WHAT INFORMATION DOES DELLARTE PRESS COLLECT AND HOW IS IT USED?

When users visit our Web site, the following two types of information may be collected:

The first type of information is known as “personally identifiable information.” In order to serve your needs and to provide improved products and services, we may from time to time request personal and private information, such as your name or company, address, contact information, education, interests, payment information when you place orders, survey information and/or other information. You may choose to provide as much information as you like unless the information is required for us to process your order. Many areas of our site are accessible without providing any personally identifiable information. Personally identifiable information excludes any information you may choose to submit publicly, such as reviews, critiques, editorials, testimonials, manuscripts, documentaries, forum or blog discussions.

You may choose to place orders or to set up an account to obtain additional information or to order products and/or services. If you place an order or set up such an account, certain private information will be needed, such as your name or company, address, contact information and payment arrangements. We will maintain a history of orders and payments via your account for normal accounting and business purposes. Dellarte Press does not rent or sell  personally identifiable information about you with other people or companies that are not our partners or affiliates.

If you choose not to provide personally identifiable information to this Web site, alternate ordering and payment arrangements can be made by providing the necessary information via telephone, fax or mail, or via another standard method of communication.

We may use your e-mail address to occasionally notify you about important functionality changes to the Web site, new services and special offers we think you’ll find valuable. You may opt-out of receiving these emails at any time, by contacting us at: customersupport@dellartepress.com

We may disclose account information when we believe, in good faith that such disclosure is reasonably necessary to (1) comply with law, (2) enforce or apply the terms of any of our user agreements, or (3) protect the rights, property, or safety of Dellarte Press, our users or others.

We may disclose account information when we believe, in good faith, that such disclosure is reasonably necessary to:

  • Respond to subpoenas, court orders or legal process; to establish or exercise our legal rights; or defend against legal claims.
  • Believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Dellarte Press' terms of use, or as otherwise required by law.
  • Transfer information about you if Dellarte Press is acquired by or merged with another company. In this event, Dellarte Press will notify you before information about you is transferred and becomes subject to a different privacy policy.

The second type of information is known as “non-personally identifiable information” and is collected upon each visit to our Web site. Our server automatically recognizes visitors’ domain names and Internet Protocol addresses (where possible). We also collect information and statistics about how visitors use the site. This information, which is collected and maintained in an anonymous, non-personal and composite form, allows us to improve the content of our Web site and facilitate market research.

On occasion, we may provide non-personally identifiable information about our users, sales, traffic patterns and related site information to reputable third-party vendors to help us understand this information better. However, these statistics will not include any personally identifiable information. Other than improving our Web site and providing our visitors with the best experience possible, we make no other use of this information.

HOW DOES DELLARTE PRESS PROTECT PERSONALLY IDENTIFIABLE INFORMATION?

We use encryption technology to keep your personally identifiable information safe. All of your ordering information – including your name, mailing address, telephone number, e-mail address and credit card data – is encrypted using a secure server for maximum security.

Credit card transactions are handled by a third-party financial institution called Verisign, the world's recognized leader in e-commerce payment solutions. They receive the credit card data only to verify the credit card numbers and process transactions.

Furthermore, your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store only the last five digits on a server that is not accessible from the Internet.

COOKIES

When you visit a Web site, information may be stored in a file known as a “cookie.” This file is stored on your computer and is used for future reference. If you revisit a Web site, the cookie allows that Web site to identify you as a returning guest and tailor your shopping experience to you.

We use cookies in two places. The first is when a user places an order. We use cookies to fill in their name and e-mail address in the form where appropriate (this is known as “auto-fill.”) The second is when a customer uses the User Registration page. Again, we use cookies for auto-filling the form.

Most Web browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. Please refer to your Web browser’s help file to learn more about these functions.

The information contained in our cookies is only used by Dellarte Press. Your Web browser will not pass a cookie to a site other than the one that created it.

SECURITY

Dellarte Press is committed to maintaining the privacy of your personally identifiable information, and will treat the privacy of your information with the same or greater security protections as we provide for our own private information. Dellarte Press Web sites have industry-standard security measures in place to prevent the loss, misuse, and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we take reasonable steps to ensure the safety of all information.

Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all employees are kept up to date on our security and privacy practices.

RETENTION

Dellarte Press retains personally identifiable information for as long as necessary to use it for the purposes for which it was collected or to comply with legal requirements, such as statutory retention periods. We will delete or make anonymous any personally identifiable information that is no longer required.

YOUR CONSENT AND NOTIFICATION OF CHANGES TO OUR PRIVACY POLICY

By using this Web site, products and services, you consent to the terms of this policy. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. If our privacy policy changes, we will post those changes on this page so that you are always aware of access, security, control of personal information, how information will be used, and whether it will be provided to third parties. Please check this policy regularly for changes. Your continued use of the Web site, products or services following the effective date of any changes constitutes your consent to the updated policy.

QUESTIONS AND COMMENTS

We welcome your questions and comments about privacy and/or our use of your personally identifiable information. You can also contact us for access or corrections to your personally identifiable information that we have collected. Please e-mail us at:
customersupport@dellartepress.com 

6/12/12